We are so thankful to each of you for weathering this strange year with us! For those of you who have volunteered through our Compassion from a Distance program, we owe you a tremendous thank you for helping us continue to serve our patients and families throughout the pandemic. For those of you who have paused your volunteer activities to stay safe and healthy, we miss you, love you and look forward to seeing you in person in 2021!

As we move into the New Year, we have an exciting new program to help you stay connected to volunteer opportunities and help you manage all of the documents you send to us each year. Volunteering in healthcare is serious business, and we want to make it as easy for you as we can!

To do so, we will start using a program called Better Impact. In Better Impact you will be able to:

  • create a volunteer profile
  • upload your annual documents
  • complete your yearly education
  • tell us what activities you are interested in
  • tell us when you are available to volunteer
  • sign up for specific volunteer activities and times


As we move into 2021, the forms that we use to log your hours on our web site will be moving into Better Impact. Complete a volunteer profile in Better Impact today!

Secondly, look for help from me! We will offer Zoom sessions in early 2021 to help you use the program and answer your questions.

Finally, do not worry! If you do not have a computer or smart phone at home, you can still be a volunteer with Bluegrass Care Navigators! I will reach out to those of you who do not use the computer in order to keep you connected to our volunteer activities. We still need you and you will not miss out on anything!

If you have hours to turn in for 2020 - please report your volunteer hours securely. 2021 hours can be entered into your Better Impact profile.