Bluegrass Care Navigators℠ recognized with two prestigious national awards

Bluegrass Care Navigators℠ has been named a 2017 Hospice Honors Elite recipient by Deyta Analytics, a division of HEALTHCAREfirst. Hospice Honors is a prestigious program that recognizes hospices providing the highest level of quality as measured from the caregiver’s point of view. Deyta Analytics holds a special recognition, Hospice Honors Elite, to honor hospices ranked above the Deyta Analytics National Performance Score on all 24 of the evaluation questions. Results for this year’s Hospice Honors Elite award equates to around 6 percent.

“Hospice Honors is a landmark compilation of hospices that provide the best patient and caregiver experiences,” said J. Kevin Porter of HEALTHCAREfirst. “I am extremely proud of Bluegrass Care Navigators℠ for achieving this highest of honors and I congratulate them on their success.”

The Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS®) surveys ask consumers to evaluate their hospice care experiences. Questions include how you would rate the hospice care received and would you recommend the hospice to others.

“As we prepare for our 40th anniversary next year, we are proud that consumers and patients feel we are one of the best in the country!” said Liz Fowler, President and CEO, Bluegrass Care Navigators℠.

Separately, Modern Healthcare has honored Bluegrass Care Navigators℠, naming it one of its “2017 Best Places to Work.” The annual national award recognizes companies that continuously strive to improve their work environment and increase employee engagement, satisfaction and retention through innovative changes in the workplace. It was only the second year that Bluegrass Care Navigators℠ participated in the program. The award is based on employees’ input about the agency and its goals, and honors health care workplaces that empower their employees to provide patients and customers with the best possible care, products and services.

“We know that creating an environment where employees can be their best is important to our ultimate goal of delivering the very best care to our patients and families. If you have ever received care from an excellent hospice team, you know it is life changing and at Bluegrass Care Navigators℠, it is what we do every day,” added Fowler.