Improving patient/family experience of care

Surveys are increasingly important to drive provider selection and reimbursement. Bluegrass Care Navigators℠ can play an integral role in improving your performance measures.

Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)

By acting as an extension of your team, services from Bluegrass Care Navigators℠ can be particularly impactful in patient perspectives of pain management, discharge information and transition of care.