Improving patient/family experience of care

Surveys are increasingly important to drive provider selection and reimbursement. Bluegrass Care Navigatorsâ„  can play an integral role in improving your performance measures.

Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)

By acting as an extension of your team, services from Bluegrass Care Navigatorsâ„  can be particularly impactful in patient perspectives of pain management, discharge information and transition of care.