Donor Privacy Policy


Bluegrass Care Navigators is committed to protecting the privacy of visitors to our websites. We do not collect personally identifying information (PII) about you when you visit our sites, unless you choose to provide such information to us. This privacy policy covers the information you provide to bgcarenav.org.

View our Donor Bill of rights
  • General Information Collected

    When you browse our sites, we gather general, anonymous information that is used to improve the performance of our sites and the user experience. Such information includes: IP addresses, Domain, etc.

  • Personal Information Collected

    Bluegrass Care Navigators does not sell, rent, disclose or share any personally identifiable information (i.e. your name, home or e-mail address, telephone number, credit card number, etc.) collected online on our site, to any third party unless authorized to do so by the person submitting the information, or when we are required to by the law. Should you register online at Bluegrass Care Navigators or update a Profile, we gather such contact information as name, company name, address, phone number, email address, and postal code. This information will be used only to process your requests and to provide you with more targeted content such as newsletters and other forms of communication or to contact you when necessary. You can always opt out at any time from being further contacted by us, by emailing us at give@bgcarenav.org 

  • Use of Links

    Throughout the Bluegrass Care Navigators Web pages, we provide links to other organizations which may contain information of interest to our readers. Once you leave our websites, you are subject to the privacy policy of the site you are visiting. Bluegrass Care Navigators takes no responsibility for, and exercises no control over, the organizations, views, or the accuracy of the information contained their servers. Bluegrass Care Navigators highly recommends that you review the privacy policy of the sites that you are visiting.

  • Communication / Solicitation

    By registering at our website you are granting Bluegrass Care Navigators permission to periodically provide you with information that we believe could be of interest. This includes events notifications, volunteering opportunities and invitations to participate in various donation campaigns.

  • Opt-Out Or Change Your Contact Information

    Our site provides users the opportunity to opt-out of receiving communications from us through a special online form. You may choose to receive only specific communications or none at all. You may also update your contact information previously provided to us through another online form. You cannot remove yourself from our database, but you can prevent unwanted communication.

  • Security

    While no data transmission over the Internet can be guaranteed to be 100% secure, Bluegrass Care Navigators strives to ensure the security of the personal information you provide to use through our secure donation processor, Blackbaud. All information you provide through this site is encrypted and can only be accessed by select staff members of Bluegrass Care Navigators.


    Bluegrass Care Navigators provides opportunities throughout our site to contact a representative for more information. These communications (direct e-mail or form submission, in a few cases) are monitored solely by Bluegrass Care Navigators staff members. A security device (i.e. encryption) does not protect these submissions. The section of our Web site through which you may provide sensitive information (for example - credit card numbers) is called a "secure site," and may be accessed from Make a Referral, Give Now to Bluegrass Care Navigators, Online Event Registration, and Volunteer Registration links.

For questions regarding this policy, contact:


Compliance Office

1733 Harrodsburg Rd.

Lexington, KY 40504

Phone: 859.276.5344

Fax: 859.223.0490

Email: info@bgcarenav.org

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