Expert Patient Care

The right care for progressing, serious illness.

When you or a loved one is seriously ill, you will face many challenges – and we’re here to help. Whether it’s managing pain, bathing and dressing, a ride to appointments, assistance with caring for a loved one, coping with emotions and spiritual issues or other needs, you can count on us.


If you’re a patient, our experienced team improves how you feel, both physically and emotionally. The team at Bluegrass Care Navigators is deeply committed and highly skilled at providing care and other resources you require throughout the course of a serious illness.


If you’re a caregiver, we provide expert support as you care for your loved one. You can get education and coaching to be a more confident caregiver, as well as emotional and spiritual support to sustain you during the demands of caring.

Expert Patient Care

The right care for a progressing, serious illness.

When you or a loved one is seriously ill, you will face many challenges – and we’re here to help. Whether it’s managing pain, bathing and dressing, a ride to appointments, assistance with caring for a loved one, coping with emotions and spiritual issues or other needs, you can count on us.


If you’re a patient, our experienced team improves how you feel, both physically and emotionally. The team at Bluegrass Care Navigators is deeply committed and highly skilled at providing care and other resources you require throughout the course of a serious illness.


If you’re a caregiver, we provide expert support as you care for your loved one. We can provide education and coaching to be a more confident caregiver, as well as emotional and spiritual support to sustain you during the demands of caring.

Explore more


  • Assistance with your everyday activities

    Managing medicines and equipment to keep pace with changing needs.


    Serious illness often causes physical limitations, making routine activities difficult tasks for you or your loved one. Our certified nursing assistants can help you perform these activities or do them for you, depending on your condition and situation:

    • Personal care, including bathing, dressing and grooming
    • Meal preparation
    • Assistance with eating
    • Light housekeeping/laundry
    • Changing bed linens
    • Transportation service
    • Shopping or errands

    Available services may vary by program and location

  • Pain and symptom management

    Preventing or managing pain and other symptoms.


    When pain, trouble breathing, anxiety or other bothersome symptoms of an illness reduce comfort and quality of life for you or a loved one, Bluegrass Care Navigators can ease suffering and improve quality of life for both the patient and caregiver.  The goal is to keep patients as comfortable and active as possible. 


    Our board-certified physicians work closely with your doctors to manage care in a way that is right for you.  Our nurses keep you comfortable and treat symptoms including nausea, restlessness, and others.  


    Available services may vary by program and location.

  • Emotional and spiritual support

    Expert support for emotional and spiritual peace.


    When you cope with a serious illness, a host of emotions can arise – anger, fear, depression, grief, guilt and other feelings. You don’t have to face these challenges alone. 


    Our expert team can provide counseling and connect families to other resources in their community, such as disease-specific support groups. 


    To help you cope with spiritual issues and questions, our team also features chaplains who are skilled at helping you connect with your beliefs to find meaning, comfort and peace, regardless of what faith you practice.


    Available services may vary by program and location.

  • Medication and equipment control

    Managing medicines and equipment to keep pace with changing needs.


    As a serious illness or disease progresses, your needs for treatment and medical equipment can change, sometimes quickly.


    For instance, the type, dosage and frequency of medications may be adjusted at any time by your physicians. With our own pharmacy and full-time pharmacists, Bluegrass Care Navigators can respond quickly and may deliver new prescriptions and refills right to the patient’s bedside. Our nurses also can monitor and manage prescription schedules to make sure patients are taking the right medications at the right time.


    Likewise, needs for medical equipment often change during the course of an illness. A patient may go from using a cane to a walker to a wheelchair. Needs may arise for a hospital bed, bedside commode or a shower chair. Bluegrass Care Navigators has the connections to get the right equipment delivered and set up wherever the patient calls home.


    Available services may vary by program and location.

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