Ethics/Compliance Hotline

Bluegrass Care Navigators does not tolerate fraud, waste, abuse or unethical behavior in conducting our business and delivering services to patients and families. We comply with all local, federal and state laws and regulations. Our employees are expected to act in a manner that upholds the law, and they are accountable for ethical behavior in their job performance. Employees are also expected to report any known activity that violates law or regulation.

If you have a concern about patient care or safety, report your concerns to the Compliance Line at (888) 765-7408. The Compliance Line is operated by an independent third-party administrator. You can feel confident calling The Compliance Line; your call can be anonymous and will be reported to Bluegrass Care Navigators.


Email: hotline@hospicecompliance.com


Address:
Compliance Hotline
c/o Weatherbee Resources
PO Box 358
Headland, AL 36345


If your concerns are not resolved through the organization, you may contact Joint Commission’s Office of Quality Monitoring at (800) 994-6610 or complaint@jointcommission.org.


How Do I File a Complaint with the State?


Kentucky
Complaints are handled by the Office of the Inspector General, Division of Health Care. View this regional map to find the appropriate office for your region. 


Eastern Branch 
Phone: 859-246-2301 
Fax: 859-246-2307
E-Mail:  EEB.Complaints-Reports@ky.go 


Western Branch 
Phone: 270-889-6052
Fax: 270-889-6089 
E-Mail:  WEB.Complaints-Reports@ky.gov 

Health Insurance Compliance Statement

Anthem creates and publishes the Machine-Readable Files on behalf of Bluegrass Care Navigators