BCN Provides Compassionate Care for an Uninsured Patient in Eastern Kentucky

September 3, 2024

Our commitment to provide compassionate care to all, regardless of financial situation, is exemplified in the care we recently provided to a hospice patient with COPD, who had no insurance, Medicare or Medicaid.

Our commitment to provide compassionate care to all, regardless of financial situation, is exemplified in the care we recently provided to a hospice patient with COPD, who had no insurance, Medicare or Medicaid.


When the patient arrived at the Greg and Noreen Wells Bluegrass Hospice Care Center, he was unresponsive, without immediate family nearby. Despite the distance, our team communicated daily with the patient’s sister to ensure she was updated on his condition, actively involved in his care, and supported emotionally.


Throughout his journey, our team remained dedicated to keeping the patient comfortable and provided him with companionship during his final days. After his peaceful passing, Team BCN guided the patient’s sister through burial plans and affordable cremation options.  We are proud to have delivered the same level of care to him that everyone deserves at no cost, all thanks to the generosity of our donors.


Bluegrass Care Navigators walks hand in hand with the community to ensure that every individual receives the care they deserve, regardless of insurance status, ability to pay, language proficiency or cultural background. Your generosity today will help everyone we serve have access to the compassionate care and support they need. 




Join Us in Providing Care for All!
Stock photo of woman celebrating
By by Dee Bowling, MSN, APRN, Advanced Practice Provider • September 29, 2026
The one thing you need to know about our palliative patient Mary is that she sees life as a choose-your-own-adventure book.
Mollie poses with Bird Calls.
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By Emma Powers, Music Therapist • September 14, 2026
I recently had the opportunity to work with a patient who was struggling with depression and grief as his illness progressed. As he lost abilities and became more homebound, the hospice team knew he could benefit from additional emotional support. However, he had repeatedly declined visits from the chaplain and social worker.
Massage therapy helps patients feel less alone.
By Jeff Zutaut, Massage Therapist • September 14, 2026
Over the years, I've seen how massage therapy can help ease physical discomfort, anxiety, and stress for hospice patients. But one of its most meaningful benefits is something less visible: helping patients feel less alone.
Massage therapy with Bluegrass Care Navigators helped lessen a patients anxiety.
By Jeff Zutaut, Massage Therapist • September 14, 2026
A patient living with Parkinson's disease and advanced prostate cancer was recently referred to our Integrative Medicine team. While his wife was a strong supporter of hospice care, she wasn't aware that Bluegrass Care Navigators also offers integrative medicine therapies such as massage, that complement the medical care for the nursing team.
An adult coloring in a coloring book.
By Whitney Clay, Integrative Medicine Program Coordinator • September 14, 2026
At Bluegrass Care Navigators, our Integrative Medicine and Volunteer teams have been working together to create new opportunities for meaningful patient connections through art and music. This year, we launched a program that trains volunteers to incorporate creative activities into companionship visits with patients.
Seniors music activity
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Grieving man sitting in chair with his hands folded and near his chin
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The Wilkins family with BCN Home Modfication Occupational Therapist.
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For the Wilkins family, peace of mind came in the form of a handrail.
July 24, 2026
Bluegrass Care Navigators has received grant funding from Truist Foundation and the Lexington-Fayette Urban County Government (LFUCG) to purchase an additional transportation van for Bluegrass PACE participants in Fayette County. The new van will expand Bluegrass PACE Care’s existing transportation fleet, helping meet growing demand and ensuring participants can reliably access the care and services they need.