11th Hour Volunteer Brings Comfort and Peace to Patients in Their Final Moments

November 26, 2024

Jill Conway serves as an 11th hour volunteer to give back to her community. In this role, Jill offers comforting companionship to patients in their final moments, especially those without family nearby. 

In her first 11th hour experience, she sat with a patient at the Eastern Kentucky Veterans Center in Hazard. When she arrived, the patient was unresponsive, but comfortable. As Jill spoke softly, expressing her gratitude for his service, she noticed that his hand moved toward her voice. Without hesitation, she asked if she could hold his hand.  As he relaxed his hand into hers, a palpable sense of peace filled the room.


“It was such a touching moment for me, and it was one of the great honors of my life to sit with that man,” she said.


Jill sat with the patient until his family arrived. With tears in his eyes, the son thanked her for sitting with his dad. Both the son and his wife shared the peace they felt while driving, knowing that their loved one wasn’t alone.


“I hope others will consider volunteering their time or their resources to support the work we are doing to help make such an important difference for future patients of Bluegrass Care Navigators,” Jill said.


Bluegrass Care Navigators is committed to providing expert care with compassion. Our team of clinicians and volunteers work together to ensure that each person receives the care they would want for their own family members. Your generosity today will help us continue to serve friends and neighbors in our communities and ensure that no one passes alone. 



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