Bluegrass Care Navigators Addresses Healthcare Disparities Faced by the Hispanic/Latinx Community in Northern Kentucky

September 20, 2023

Bluegrass Care Navigators (BCN) continues to build a more equitable and inclusive healthcare system for our Hispanic/Latinx Community. With the support of a Duke Energy Foundation Local Impact Grant received last year, we are walking hand in hand with the community to ensure every individual receives the care they deserve, regardless of their cultural background or language proficiency.

BCN established advisory committees composed of individuals engaged within or connected to the community. The committee focused on healthcare issues that affect Hispanic/Latinx populations and advised BCN on outreach and treatment strategies tailored to this underserved community. Through this group, we learned more about various healthcare issues and received feedback that shaped BCN’s strategies to better serve this community and foster a more inclusive and culturally competent healthcare environment.

Through listening sessions, our team heard about distressing realities regarding discrimination when accessing various healthcare systems and language barriers in care settings. We also learned that the community has limited knowledge of hospice or the importance of advance care planning.

As a result of our learning, BCN has been able to provide targeted support to the Hispanic/Latinx community by developing a care model to train our clinicians. BCN also developed cultural programming to educate and create awareness of hospice care, advance care planning and resources for the Hispanic/Latinx population. By translating educational and marketing materials into Spanish, our team improved communication with the Spanish-speaking community. Additionally, our team used Spanish commercials with captions across BCN’s social media platforms to more effectively bring awareness about our services.

These dedicated efforts have truly helped to foster increased trust and engagement from the Hispanic/Latinx community. Thank you to the Duke Energy Foundation for supporting our mission and enabling us to reach more individuals who can take advantage of our expert, connected care.

< Older Post

Newer Post >

Bluegrass Care Navigators Partners with God’s Pantry to Address Patient Food Insecurity

June 29, 2026

Bluegrass Care Navigators has partnered with God’s Pantry to provide food boxes to patients experiencing food insecurity across its service lines. In the first month alone, team members and volunteers delivered 50 boxes to medically frail older adults. By addressing barriers like transportation, mobility, and limited income, this collaboration extends patient care beyond clinical needs to better support overall health and quality of life.

When Caring for Mom Gets Too Heavy: Jen’s Story

June 11, 2026

For the women holding it all together—until it’s too much.

How to Honor His Memory on Father's Day

June 4, 2026

For many, Father’s Day can be particularly challenging day after the loss of a father or paternal figure. This day often brings back waves of grief—even if you thought you had already worked through those feelings. Everyday moments, like passing by Father’s Day displays in a store or participating in one of your father’s favorite activities, can unexpectedly trigger emotions and memories. As you navigate this difficult day, it is essential to give yourself permission to grieve. Take time to reflect on the joyful moments and cherished traditions you shared with your father.

From Medically Fragile to Safely Housed: How BCN Provides New Beginnings

May 26, 2026

For many individuals experiencing homelessness, medical hardship and housing instability are deeply intertwined. BCN’s Medical Respite Program bridges that gap by providing a short-term, hotel-based recovery program that offers compassionate care to unhoused individuals who need a safe place to heal and receive medical care.

Team BCN Provides Memory-Making Art Activities in Inpatient Units

May 26, 2026

Supported by a grant from the CommonSpirit Health Community Health Improvement Grants program, BCN’s Integrative Medicine created memory-making kits now used by social workers and volunteers to support patients and families in hospital settings.

How To Honor Her Memory on Mother's Day

April 30, 2026

For many, Mother’s Day can be a particularly challenging day after the loss of a mother or maternal figure. This day often brings back waves of grief—even if you thought you had already worked through those feelings. Everyday moments, like passing by Mother’s Day displays in a store or seeing flowers, can unexpectedly trigger emotions and memories. As you navigate this difficult day, it is essential to give yourself permission to grieve. Take time to reflect on the joyful moments and cherished traditions you shared with your mother.

Bluegrass Care Navigators Supports Families Through Every Step

March 24, 2026

Marla Sowers was never defined by titles though she held many. A pianist and Miss Morehead State University, a valedictorian, a beautiful singer, and an excellent writer, she carried the practical wisdom of her farming family into everything she did. As a public school elementary music teacher, Marla shaped hearts by inviting students to see kindness as strength. When a dementia diagnosis altered the rhythm of her days, her husband Richard cared for her at home and then with the help of an assisted living facility for as long as he could. After several years, the facility referred her to Bluegrass Care Navigators (BCN) for hospice services.

Bluegrass Care Navigators Provides Family with More Moments

March 24, 2026

When Bill Papania thinks about Bluegrass Care Navigators, he doesn’t just remember the end of his mother’s life, he remembers the time, comfort, and connection Team BCN made possible.

Bluegrass Care Navigators Offers Hope, Support and Connection to Grieving Family

March 19, 2026

In 2024, the Coleman family’s world was shattered with a devastating cancer diagnosis and unexpected loss of Jessica, devoted wife and mother. Kyle and his three daughters were overwhelmed by grief and the daily reminders of life without her. They connected with Bluegrass Care Navigators’ (BCN) grief team whose compassionate support and counseling helped the family find comfort, connection and the tools to heal together.

Bluegrass Care Navigators Expands Bluegrass Transitional Care Program with Grant Award in Partnership with Saint Joseph London

March 17, 2026

Expansion will improve access to care and chronic disease management for high-risk patients across Laurel, Jackson, and Whitley Counties

Email us

855.492.0812