Bluegrass Care Navigators Transforms Lives with Compassion and Support

August 22, 2024

Bluegrass Care Navigators (BCN) provides comprehensive care and support to the most vulnerable members of our community. In partnership with the Lexington Fayette Urban County Government (LFUCG) and private funders, we have offered short-term, medical respite hotel stays to hundreds of Lexingtonians experiencing homelessness since 2017.

Recently, a mother who had just been discharged from the hospital was referred to our program for medical respite care at BCN. Along with her, we also supported her adult son with intellectual disabilities and, later, the rest of their family as part of our comprehensive care. Both mother and son had been sleeping outside, and the son had experienced significant weight loss due to food insecurities following the family’s recent eviction. The family’s only income was approximately $150 a week from the mother's job at a local fast-food restaurant.


BCN responded swiftly. Within two hours of the referral, we had secured a safe hotel room, getting them out of the extreme heat, and provided a hot meal. Further discussions revealed that a third family member, who had been admitted to a local hospital, was missing. Our team located this individual, who had been hospitalized as a “Jane Doe” and reunited all three family members. The family remained safely housed together in temporary hotel medical respite while the two women recovered.


During their stay, BCN assisted with SNAP benefits applications, Medicaid reinstatement, and provided immediate food supplies, nurse visits, and transportation for medical needs. Additionally, we connected the family with a housing case management service to help them secure the necessary documentation for long-term housing solutions and provided bus passes to facilitate transportation to secure clothing, meals, and enable the mother's continued employment.


Stories like this would not be possible without the generous support of our Caring Community of donors and community partners. Thank you for helping us ensure that the most vulnerable among us receive the care, dignity and support they deserve!


*This program was made possible thanks to support from the Lexington-Fayette Urban County Government. We are grateful for the way your continued support benefits our patients and families.

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