Transitional Care Team Helps Elderly Mom and Daughter

Care Navigator • May 13, 2021

It was the first visit to assess a new patient. Jane was an elderly lady with dementia. She lived with her daughter, who was her caregiver – and was also elderly.


As the social worker entered the home, she could hear Jane crying out in pain. She was lying in bed in the fetal position, unable to move because the pain was too intense. Her daughter was distraught. She had called 9-1-1 after her mother had taken a fall. Jane refused to allow the EMS to take her to the hospital. She was at a loss as to how to help her mother, and the EMS recommended she call our Bluegrass Transitional Care Dementia Program.


The Bluegrass Transitional Care program typically helps patients make the move from hospital to home easier and safer, helping to ensure that the patient will have the resources and care they need at home to recover and to avoid another hospitalization. But sometimes, transitional care takes a different path, unique to the patient’s individualized care needs.


We recently received a three-year, $1 million grant to care for those with Alzheimer’s and related dementias and to provide resources to help caregivers manage the long-term demands of caregiving. A major goal of the program is helping both patients and their caregivers enjoy a better quality of life.

Concerned about the patient’s immediate need for medical care, the social worker called the local EMS and was able to coordinate care between the patient, her daughter and the EMS to get her transported to the emergency room where she received the care she needed.


“We assess the needs of each individual and we connect them to services in the community such as meal delivery, equipment and transportation to doctor visits,” says Jamie Cody, Transitional Care supervisor.

Transitional Care Team Helps Elderly Mom and Daughter But often, like in this case, the transition isn’t only about moving location or coordinating care. It’s about transitioning the way we think about caregiving, how we apply caregiving, how we adjust to the ever-changing needs of both the patient and the caregiver.


And for families living with dementia, these transitions can be truly overwhelming. Jane’s daughter was feeling hopeless, helpless, and guilt-ridden at the thought of not being able to care for her mother in their home like she once could. With the social worker’s help and understanding, the daughter realized her mother now needed a higher level of care than she could provide and, together, they coordinated Jane’s transition from home to a long-term care facility.


Their social worker recalls how she felt that day: “I couldn’t leave without doing something...and know that Jane would be safe – that they both would have the care they need. Tonight reminded me why I became a social worker. I cried when I got in my car. This is what God meant me to do.”


Bluegrass Care Navigators now offers a free, grant-supported program dedicated to care and support in the home for families living with Alzheimer’s disease and related dementias. Funded by a grant from the Administration for Community Living/Administration on Aging under the U.S. Department of Health and Human Services, the program makes it possible for our teams to provide care and guidance to those living with Alzheimer’s disease or dementia and their caregivers that includes coping skills, in-home health consultations and companionship opportunities.


Bluegrass Care Navigators is one of only 13 organizations in the nation awarded the grant and the only one in Kentucky. We are currently serving more than 30 counties throughout Kentucky and continuing to expand.


To learn more about Bluegrass Transitional Care or the Dementia program, call 855.492.0812 or visit bgcarenav.org/our-care-services/transitional-caredementia-program.


Mother's Day flowers on pink backdrop
April 30, 2026
For many, Mother’s Day can be a particularly challenging day after the loss of a mother or maternal figure. This day often brings back waves of grief—even if you thought you had already worked through those feelings. Everyday moments, like passing by Mother’s Day displays in a store or seeing flowers, can unexpectedly trigger emotions and memories. As you navigate this difficult day, it is essential to give yourself permission to grieve. Take time to reflect on the joyful moments and cherished traditions you shared with your mother.
March 24, 2026
Marla Sowers was never defined by titles though she held many. A pianist and Miss Morehead State University, a valedictorian, a beautiful singer, and an excellent writer, she carried the practical wisdom of her farming family into everything she did. As a public school elementary music teacher, Marla shaped hearts by inviting students to see kindness as strength. When a dementia diagnosis altered the rhythm of her days, her husband Richard cared for her at home and then with the help of an assisted living facility for as long as he could. After several years, the facility referred her to Bluegrass Care Navigators (BCN) for hospice services.
Bill Papania's mother
March 24, 2026
When Bill Papania thinks about Bluegrass Care Navigators, he doesn’t just remember the end of his mother’s life, he remembers the time, comfort, and connection Team BCN made possible.
The Coleman Family
March 19, 2026
In 2024, the Coleman family’s world was shattered with a devastating cancer diagnosis and unexpected loss of Jessica, devoted wife and mother. Kyle and his three daughters were overwhelmed by grief and the daily reminders of life without her. They connected with Bluegrass Care Navigators’ (BCN) grief team whose compassionate support and counseling helped the family find comfort, connection and the tools to heal together.
Bluegrass Care Navigators Expands Bluegrass Transitional Care Program with Grant Award in Partnershi
March 17, 2026
Expansion will improve access to care and chronic disease management for high-risk patients across Laurel, Jackson, and Whitley Counties
Callie, one of our volunteer therapy dogs
By By Callie, Volunteer Therapy Dog (and very good girl) March 2, 2026
Hi. I'm Callie. Most days, my job is simple: walk into rooms with my human, Mary, wag my tail, and let people know they’re not alone. I’ve been doing this therapy dog work with her for a while now, and I take it very seriously, even if I’m small and fluffy.
Doug and Lois Gates, one of our hospice families.
February 25, 2026
For Lois and Doug Gates, home has always been a place of purpose, faith and shared life. Married for more than 63 years, the couple met as teenagers, built a family through adoption, and spent decades serving others together. Their moments together became even more precious after Lois received a serious diagnosis two years ago. After undergoing surgery, the cancer recurred, and the couple chose to forgo additional treatment and live the best quality of life possible with support from Bluegrass Care Navigators (BCN).
PACE participants at Thanksgiving meal
February 17, 2026
The Bluegrass PACE Care team and participants kicked off the holiday season with their annual Thanksgiving lunch. The atmosphere was filled with gratitude and joy, as everyone enjoyed a delicious meal and each other's company. The PACE team continued to celebrate the holiday season with fun activities in the weeks to come.
Bluegrass Care Navigators provides care in person and via phone
By Lisa Lewis, Support Center RN February 17, 2026
As a Support Center RN, I’ve witnessed many moments of compassion, but few have touched me as deeply as the call I received from a patient’s wife in our Pikeville region. She shared how our nurse, Tiffany Little (RN), provided care with such warmth and dedication that her presence brought genuine comfort and support to their lives.
Tim and Helen Hoffstedder
February 17, 2026
Team BCN brought compassionate, personalized care to Tim and Helen Hoffstedder during a challenging chapter in their lives. After receiving a dementia diagnosis almost seven years ago, Helen’s family did their best to care for her at home. When she required additional support, they moved her to ColdSpring Transitional Care where she could receive high-quality care around the clock. In February 2024, she began retaining fluid and had difficulty breathing. The team at ColdSpring Care referred the family to Bluegrass Hospice Care and that extra support brought her husband Tim immense reassurance.