Transitional Care Team Helps Elderly Mom and Daughter

Care Navigator • May 13, 2021

It was the first visit to assess a new patient. Jane was an elderly lady with dementia. She lived with her daughter, who was her caregiver – and was also elderly.


As the social worker entered the home, she could hear Jane crying out in pain. She was lying in bed in the fetal position, unable to move because the pain was too intense. Her daughter was distraught. She had called 9-1-1 after her mother had taken a fall. Jane refused to allow the EMS to take her to the hospital. She was at a loss as to how to help her mother, and the EMS recommended she call our Bluegrass Transitional Care Dementia Program.


The Bluegrass Transitional Care program typically helps patients make the move from hospital to home easier and safer, helping to ensure that the patient will have the resources and care they need at home to recover and to avoid another hospitalization. But sometimes, transitional care takes a different path, unique to the patient’s individualized care needs.


We recently received a three-year, $1 million grant to care for those with Alzheimer’s and related dementias and to provide resources to help caregivers manage the long-term demands of caregiving. A major goal of the program is helping both patients and their caregivers enjoy a better quality of life.

Concerned about the patient’s immediate need for medical care, the social worker called the local EMS and was able to coordinate care between the patient, her daughter and the EMS to get her transported to the emergency room where she received the care she needed.


“We assess the needs of each individual and we connect them to services in the community such as meal delivery, equipment and transportation to doctor visits,” says Jamie Cody, Transitional Care supervisor.

Transitional Care Team Helps Elderly Mom and Daughter But often, like in this case, the transition isn’t only about moving location or coordinating care. It’s about transitioning the way we think about caregiving, how we apply caregiving, how we adjust to the ever-changing needs of both the patient and the caregiver.


And for families living with dementia, these transitions can be truly overwhelming. Jane’s daughter was feeling hopeless, helpless, and guilt-ridden at the thought of not being able to care for her mother in their home like she once could. With the social worker’s help and understanding, the daughter realized her mother now needed a higher level of care than she could provide and, together, they coordinated Jane’s transition from home to a long-term care facility.


Their social worker recalls how she felt that day: “I couldn’t leave without doing something...and know that Jane would be safe – that they both would have the care they need. Tonight reminded me why I became a social worker. I cried when I got in my car. This is what God meant me to do.”


Bluegrass Care Navigators now offers a free, grant-supported program dedicated to care and support in the home for families living with Alzheimer’s disease and related dementias. Funded by a grant from the Administration for Community Living/Administration on Aging under the U.S. Department of Health and Human Services, the program makes it possible for our teams to provide care and guidance to those living with Alzheimer’s disease or dementia and their caregivers that includes coping skills, in-home health consultations and companionship opportunities.


Bluegrass Care Navigators is one of only 13 organizations in the nation awarded the grant and the only one in Kentucky. We are currently serving more than 30 counties throughout Kentucky and continuing to expand.


To learn more about Bluegrass Transitional Care or the Dementia program, call 855.492.0812 or visit bgcarenav.org/our-care-services/transitional-caredementia-program.


By Emma Powers, Music Therapist September 14, 2026
I recently had the opportunity to work with a patient who was struggling with depression and grief as his illness progressed. As he lost abilities and became more homebound, the hospice team knew he could benefit from additional emotional support. However, he had repeatedly declined visits from the chaplain and social worker.
Massage therapy helps patients feel less alone.
By Jeff Zutaut, Massage Therapist September 14, 2026
Over the years, I've seen how massage therapy can help ease physical discomfort, anxiety, and stress for hospice patients. But one of its most meaningful benefits is something less visible: helping patients feel less alone.
Massage therapy with Bluegrass Care Navigators helped lessen a patients anxiety.
By Jeff Zutaut, Massage Therapist September 14, 2026
A patient living with Parkinson's disease and advanced prostate cancer was recently referred to our Integrative Medicine team. While his wife was a strong supporter of hospice care, she wasn't aware that Bluegrass Care Navigators also offers integrative medicine therapies such as massage, that complement the medical care for the nursing team.
An adult coloring in a coloring book.
By Whitney Clay, Integrative Medicine Program Coordinator September 14, 2026
At Bluegrass Care Navigators, our Integrative Medicine and Volunteer teams have been working together to create new opportunities for meaningful patient connections through art and music. This year, we launched a program that trains volunteers to incorporate creative activities into companionship visits with patients.
Seniors music activity
September 11, 2026
Program of All-Inclusive Care for the Elderly (PACE) empowers seniors to remain independent at home with comprehensive support.
Grieving man sitting in chair with his hands folded and near his chin
September 2, 2026
After a loss, many people ask the universal question: “How long will my grief last?” This is especially true for a first loss. Some people ask for ways to hurry through the grieving process, but there is no shortcut. It is difficult to accept that one has little control, but with grief work, the sense of loss can slowly improve.
The Wilkins family with BCN Home Modfication Occupational Therapist.
September 1, 2026
For the Wilkins family, peace of mind came in the form of a handrail.
July 24, 2026
Bluegrass Care Navigators has received grant funding from Truist Foundation and the Lexington-Fayette Urban County Government (LFUCG) to purchase an additional transportation van for Bluegrass PACE participants in Fayette County. The new van will expand Bluegrass PACE Care’s existing transportation fleet, helping meet growing demand and ensuring participants can reliably access the care and services they need.
Northern Kentucky Voluteer Flower Program Participants
July 9, 2026
The dedication of Bluegrass Care Navigators’ Northern Kentucky Flower Program volunteers was recently recognized at the Garden Club of Kentucky Annual Convention, highlighting the powerful impact of their service to BCN patients. In addition to celebrating 22 awards earned for a wide range of gardening projects throughout Boone County, the Boone County Garden Club was also honored with the prestigious Club of Honor for its outstanding partnership with Bluegrass Care Navigators. This recognition reflects the heartfelt commitment of our volunteers and the meaningful difference they make in our community.
Mom and family find hope through Bluegrass Grief Care
July 9, 2026
Grief arrives without warning. For Crystal Huddle and her children, it came in an instant, through a car accident that took her husband’s life and forever changed their family.