From Houselessness to Healing: A Couple's Journey Through BCN's Comprehensive Care

August 14, 2025

Each year, Bluegrass Care Navigators provides compassionate care to thousands of seriously ill and vulnerable individuals. With philanthropic support from grantors, donors, and community partners, we connect people with the right care at the right time. One example is our Winter Weather Medical Respite Program, which supports unhoused seniors and adults with disabilities—like Janice and Herb, who had nowhere else to turn.

Janice and Herb faced serious health challenges and had lost their temporary housing, car, and savings. Unable to access emergency shelters, they faced food insecurity and isolation. Janice and Herb were referred to BCN’s Winter Weather Medical Respite program, which quickly secured a hotel stay, delivered groceries, and began to address their medical needs. The team arranged transportation and permanent housing. Less than three weeks later, the couple moved into their new apartment—just in time to welcome home their dog, who had been fostered by a local rescue.


Though the crisis ended, our care continued. We helped the couple enroll in Bluegrass PACE Care, a program for seniors 55+ that is fully covered for those with Medicare and Medicaid or Medicaid only. It offers medical and personal care, meals, social activities, and transportation to the PACE Center and medical appointments.


“We support individuals across the continuum of care,” says Jamie Cody, Director of Speciality Programs at Bluegrass Care Navigators. “We meet their initial needs and connect them to resources that honor their humanity, help them navigate healthcare, and ensure dignity throughout their lives.”


From immediate housing to long-term healthcare, we provide comprehensive, compassionate care. While hospice is our core service, we focus on empowering individuals to live with dignity, improve quality of life, and navigate health challenges with the support they deserve.


March 24, 2026
Marla Sowers was never defined by titles though she held many. A pianist and Miss Morehead State University, a valedictorian, a beautiful singer, and an excellent writer, she carried the practical wisdom of her farming family into everything she did. As a public school elementary music teacher, Marla shaped hearts by inviting students to see kindness as strength. When a dementia diagnosis altered the rhythm of her days, her husband Richard cared for her at home and then with the help of an assisted living facility for as long as he could. After several years, the facility referred her to Bluegrass Care Navigators (BCN) for hospice services.
Bill Papania's mother
March 24, 2026
When Bill Papania thinks about Bluegrass Care Navigators, he doesn’t just remember the end of his mother’s life, he remembers the time, comfort, and connection Team BCN made possible.
The Coleman Family
March 19, 2026
In 2024, the Coleman family’s world was shattered with a devastating cancer diagnosis and unexpected loss of Jessica, devoted wife and mother. Kyle and his three daughters were overwhelmed by grief and the daily reminders of life without her. They connected with Bluegrass Care Navigators’ (BCN) grief team whose compassionate support and counseling helped the family find comfort, connection and the tools to heal together.
Bluegrass Care Navigators Expands Bluegrass Transitional Care Program with Grant Award in Partnershi
March 17, 2026
Expansion will improve access to care and chronic disease management for high-risk patients across Laurel, Jackson, and Whitley Counties
Callie, one of our volunteer therapy dogs
By By Callie, Volunteer Therapy Dog (and very good girl) March 2, 2026
Hi. I'm Callie. Most days, my job is simple: walk into rooms with my human, Mary, wag my tail, and let people know they’re not alone. I’ve been doing this therapy dog work with her for a while now, and I take it very seriously, even if I’m small and fluffy.
Doug and Lois Gates, one of our hospice families.
February 25, 2026
For Lois and Doug Gates, home has always been a place of purpose, faith and shared life. Married for more than 63 years, the couple met as teenagers, built a family through adoption, and spent decades serving others together. Their moments together became even more precious after Lois received a serious diagnosis two years ago. After undergoing surgery, the cancer recurred, and the couple chose to forgo additional treatment and live the best quality of life possible with support from Bluegrass Care Navigators (BCN).
PACE participants at Thanksgiving meal
February 17, 2026
The Bluegrass PACE Care team and participants kicked off the holiday season with their annual Thanksgiving lunch. The atmosphere was filled with gratitude and joy, as everyone enjoyed a delicious meal and each other's company. The PACE team continued to celebrate the holiday season with fun activities in the weeks to come.
Bluegrass Care Navigators provides care in person and via phone
By Lisa Lewis, Support Center RN February 17, 2026
As a Support Center RN, I’ve witnessed many moments of compassion, but few have touched me as deeply as the call I received from a patient’s wife in our Pikeville region. She shared how our nurse, Tiffany Little (RN), provided care with such warmth and dedication that her presence brought genuine comfort and support to their lives.
Tim and Helen Hoffstedder
February 17, 2026
Team BCN brought compassionate, personalized care to Tim and Helen Hoffstedder during a challenging chapter in their lives. After receiving a dementia diagnosis almost seven years ago, Helen’s family did their best to care for her at home. When she required additional support, they moved her to ColdSpring Transitional Care where she could receive high-quality care around the clock. In February 2024, she began retaining fluid and had difficulty breathing. The team at ColdSpring Care referred the family to Bluegrass Hospice Care and that extra support brought her husband Tim immense reassurance.
nurse and patient making a heart
February 17, 2026
Thanks to your remarkable generosity, our two-year Care Reimagined fundraising campaign has been a resounding success. With your steadfast support, Bluegrass Care Navigators exceeded our ambitious $7 million goal by the December 31, 2025, deadline! This achievement ensures that we can continue to provide essential care and support to seriously and terminally ill individuals within our community.